If you receive a defective laser pointer, please contact our customer service team immediately. We will offer you a replacement or refund to resolve the issue quickly.

The battery life of the laser pointer depends on the usage frequency and power settings. On average, the battery lasts for several hours, but high-power models tend to drain faster.

If the beam is not focused properly, it might be due to an issue with the focus adjustment. Try adjusting the focus ring to get a sharper beam.

Our high-power laser pointers are capable of igniting items like paper, wood, and cigarettes, demonstrating their strong burning capability.

Our laser pointer chargers undergo strict safety tests and meet CE certification standards. Always use the provided charger for safety.

If the laser pointer stops working shortly after use, it could be due to a drained battery or a hardware issue. Please check the battery level or contact customer support for assistance.

Use a clean, soft cloth to wipe the surface of the laser pointer, and avoid using chemical cleaners. Regularly check the battery and keep it dry, avoiding exposure to water or high temperatures.

The range of the laser pointer depends on the power setting. For example, high-power laser pointers can reach several kilometers, while lower-power models have a shorter range.

Most of our laser pointer models are not waterproof, so it's best to avoid exposure to water. If you need a waterproof feature, look for specifically designed waterproof models.

The color of the laser pointer does not directly affect its performance, but different colors have varying visibility in different environments. For example, green lasers are more visible in daylight.

If your laser pointer is damaged during shipping, please contact our customer service team immediately and provide your order information. We will arrange a return or replacement for you.

Once your order is shipped, you will receive an email with tracking information. You can track your order's status in real-time using the provided link.

Shipping delays can be caused by various factors, such as weather, holidays, or issues with the courier. We will make every effort to ensure your order arrives on time and keep you updated on its status.

Once the order has been shipped, the shipping address cannot be changed. If your order has not shipped yet, please contact our customer service team as soon as possible to make changes.

If your laser pointer does not arrive on time, please wait a few days after shipment and check the tracking information. If it still hasn't arrived, contact us, and we will help track and resolve the issue.

International shipping fees vary depending on the destination, weight, and shipping method. You can view the detailed shipping cost information during checkout.

Yes, you can choose to add a signature confirmation service during checkout. This ensures that the package is signed for upon delivery.

If your package is lost during shipping, please contact our customer service team immediately. We will assist you in investigating and provide a solution.

Yes, you can choose expedited shipping at checkout. The cost will vary depending on the expedited shipping option selected.

Once the order has shipped, the contents cannot be modified. If you need to make changes, please contact us as soon as possible, and we will assist you to the best of our ability.

Yes, our high-power laser pointers comply with international standards and are CE certified, ensuring they can pass through customs smoothly in countries such as the United States, Australia, Italy, Sweden, and the EU. You can buy with confidence, knowing your product will be safely delivered to your address.

No, it won’t. Our high-power laser pointers are legally CE certified and comply with EU and international import regulations, ensuring smooth customs clearance in various countries.

Our high-power laser pointers have passed CE certification, meeting all relevant safety and quality standards. This allows them to clear customs smoothly and arrive at your address.

Our high-power laser pointers comply with customs regulations in the United States, Australia, Italy, Sweden, and all EU member states, ensuring smooth delivery to your address.

Yes, we offer a 30-day price protection policy. If you find a lower price within 30 days of your purchase, Hgyuskl will refund the price difference, ensuring you always get the best deal.

Yes, our laser pointers are CE certified and comply with international safety standards, ensuring both your safety when using them and their compliance for customs clearance..